Please note our current wait time is 4-8 weeks on all blades.

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Please note our current wait time is 4-8 weeks on all blades.

Privacy policy

PRIVACY STATEMENT

Zombie Tools, LLC (“Zombie Tools”) cares about the privacy of our visitors. 

General Browsing

Zombie Tools collects technical and navigational information when our visitors browse the zombietools.net website. This information allows the Zombie Tools crew to see which areas are most visited and to create a better understanding of the needs of our shoppers. This information also helps us improve the quality of your online shopping experiences by recognizing and delivering more of the features, services and products from previous visits by other shoppers. During the process of gathering navigational information, non-personally identifiable information (i.e., domain type, browser version, service provider and IP address) may be collected.

Collection, Use and Disclosure of Personal Information.

We collect information from you, which you provide to us at this website when you establish or update an account or make a purchase online. Categories of information that may be collected include:

  • Name 
  • Address
  • Email address
  • Phone number
  • Credit or debit card information
  • IP address
  • Internet or electronic network activity 

This information is used to enable Zombie Tools to deliver products that you have ordered, contact you or the recipient(s) in the event of order or delivery difficulties, for verification, to respond to your inquiries, and to deliver services and information about our products or website to you. We may use third parties to help us provide services, such as processing payments, monitoring site activity, maintaining our database, and administering and locating emails. We may request additional information from you, such as an email address, to help us identify future options for you on our website. This information will be collected from you directly and openly. Using the information you give us, we may contact you with information or special offers. We will not require you to disclose more information than is reasonably necessary to participate in an activity as a condition of participation. Zombie Tools does not disclose personal information to outside third parties, except as stated below. We never sell your information. 

Disclosure to Third Parties

Zombie Tools relies on third-party vendors and service providers to provide support and assistance for our services and products. We may share your personal information with such third parties in order to help us conduct our business and to provide you with the best possible products and services. We may contract with various third-party service providers in furtherance of this goal, including but not limited to payment processors, website hosting partners, banks, cookie providers, and others.

We also work with third-party advertising, marketing, and analytics partners to serve ads on this or other sites, using information collected through the use of industry standard technologies such as cookies and pixel tags. These third parties may receive information about you over time and across different websites when you use our Services. 

Zombie Tools will continue to strive to maintain compliance with legal regulations. If we become aware of or have a good faith belief that we must disclose information about you in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity, we will disclose specific information about you to the appropriate legal authorities in order to protect the users of our website, the site, and/or the public.

Except as otherwise provided in this Privacy Policy, we will only share your personal information with the categories of third parties described in this Privacy Policy or if we have irreversibly removed any information from which you could be identified, directly or indirectly.

We may collect, use, transfer, and disclose non-personal information for any purpose, including providing it to other parties for marketing, advertising, or other uses.


Privacy Rights for California Residents

Under the California Consumer Privacy Act, California residents have specific rights regarding their personal information. This section describes Californians’ rights and explains how California residents can exercise those rights.

Below we further outline specific rights which California residents may have under the California Consumer Privacy Act.

  • Right to Access Your Data. You have the right to request that we disclose certain information to you about our collection, use and disclosure of your Personal Information over the past twelve (12) months. Any disclosures we provide will only cover the 12-month period preceding the receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
  • Right to Data Portability. You have the right to a “portable” copy of your Personal Information that you have submitted to us. Generally, this means you have a right to request that we move, copy or transmit your Personal Information stored on our servers or information technology environment to another service provider’s servers or information technology environment.
  • Right to Delete Your Data. You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.
  • Right to Non-Discrimination for the Exercise of Your Privacy Rights. You have the right not to receive discriminatory treatment by us for exercising your privacy rights conferred by the California Consumer Privacy Act.
    • Exercising Your Rights

If you are a California resident who chooses to exercise your rights, you can:

  • Submit a request to zombietools@gmail.com.

You may also designate an agent to exercise your privacy rights on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney, the requester’s valid government-issued identification, and the authorized agent’s valid government issued identification.

Upon receiving your request, we will confirm receipt of your request by sending you an email confirming receipt. To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the information. In some instances, such as a request to delete personal information, we may first separately confirm that you would like for us to in fact delete your personal information before acting on your request.

We will respond to your request within forty-five (45) days. If we require more time, we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option.

In some cases our ability to uphold these rights for you may depend upon our obligations to process Personal Information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, listed below, or because processing is necessary to deliver the services you have requested. Where this is the case, we will inform you of specific details in response to your request.


Privacy Rights for European Residents


If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please email us using the contact link below. 

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

 

Use of Cookies & Other Tracking Technologies

Zombie Tools uses a browser feature known as a cookie, which is placed on your computer. Cookies are small amounts of data that are transferred to your computer by our server. The cookies are stored on your computer’s hard drive and are used by Zombie Tools to help track your clicks and pass information as you go through the pages within our website and provide a more personalized experience. Zombie Tools also uses cookies to help keep track of how many items you put into your shopping cart and to tell us whether you have previously visited our website. We may use a technology known as clear gifs, which are typically stored in emails, to help us confirm your receipt of, and response to, our emails and to provide you with a more personalized experience. If you purchase product on our website, we may associate navigational information from your previous browsing visits with the personal information you provide.

We currently utilize Google Analytics to assist us in better understanding your use of our website. Google Analytics will place cookies on your computer to collect information on our behalf that will educate us on such things as search engine referral, how you navigate around our site, responses to email, unique visitor identification, and product browsing and purchasing information. Zombie Tools does not allow Google Analytics to collect credit card, username or password information. Google Analytics analyzes the information it collects on our behalf, and we use that information and analysis to better understand your interests in our website and how to better serve those interests.

Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Links

For your convenience, our website may contain links to other sites. Zombie Tools is not responsible for the privacy practices or the content of such websites.

Our Newsletter List

If you provide your email address to us, we will maintain that information in our email list, which allows you to receive exclusive information about sales, new releases, and more. If at any time you would like to stop future delivery of Zombie Tools email messages, please follow the removal instructions in each email message. This will not prevent you from receiving email communications relating to any online order you place on our website or other operational email communications. 

Zombie Tools will never ask you through email to provide personal information, including credit card numbers, passwords, mother’s maiden name, bank account numbers, ATM pass codes or social security numbers. The best way to protect yourself from phishing scams is for you to avoid supplying personal information to any email request. If you believe the request might be legitimate, please contact us to verify this before providing any information in response to an email.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors
The Site is not intended for individuals under the age of 18.

Contact us
For more information about our privacy practices, if you have questions, please contact us by e‑mail at zombietools@gmail.com.

Effective November 2020.